CM Tourisme

Adventure on your doorstep

Charleroi Métropole Tourisme is the tourism platform that groups together the 29 municipalities of Charleroi.

Charleroi, a post-industrial city, fascinates those who love urban and/or underground activities. The surrounding area is formed of plateaus, open landscapes punctuated by small woody valleys and listed architectural heritage.

To the south of the city is a complex of 5 lakes against the backdrop of wild and preserved countryside with features that are unique in Europe and make it a destination for leisure and relaxation. During the year, Charleroi offers activities for everyone. Do you want to get back to nature, practise a sport, enjoy an urban experience, discover heritage or taste local flavours? The two “Pays des Lacs” and “Pays de Charleroi” Maisons du Tourisme have joined together to present the tourist gems of their region.

No need to travel far to get away. Set off on an adventure that’s off the beaten track. Unspoilt nature, centuries-old forests, five of the most beautiful bodies of water in Belgium and more – the Pays des Lacs is sure to move you. From a simple stroll and tasting specialities to water sports and watching wildlife, boredom is a thing of the past. Allow yourself to be enchanted by the charm of the Pays des Lacs, a genuine gem located in the heart of Belgium.

Let’s reinvent travel… together. Today, travelling also means a commitment to the environment and the local economy. In the Pays des Lacs, supporting stakeholders in the tourism sector and protecting nature are key concerns. To this end, the team at the Tourism Office is constantly reinventing itself. The region offers services, activities, shops, restaurants and accommodation that enhance and preserve the sustainability of our nature. As a result, you can set off to discover the authentic things that only insiders know about. A change of scenery is guaranteed. You will feel right at home on a solo or group excursion, a trip for two or even a getaway with friends You will be accompanied by our team of enthusiasts, who will take care of you and nature.

Download our tourist guide

Christine Charue
manager

Christine loves travel, meeting people and history and is particularly keen on contributing to her region’s tourist and economic development.
Florence Cocx
project forêt du pays de chimay

With in-depth knowledge of the south of France — her region — a fan of her local football club and fond of authentic experiences, Florence supports our operators in the creation and promotion of their Forêt du Pays de Chimay products.
Jean-Francois Hublet
project leader

A basketball fan, Jean-François is personable and has a flair for business. He is on the front line in developing the Leader project which aims to make our region a destination of excellence.
Jean-Pierre Hubert
green tourism

A nature lover and hiker, he searches the region to find interesting cycle touring routes or enjoyable hikes for you.
Christine Fernandes
secretarial department

Manning the telephone switchboard, tracking emails, payments or orders — nothing gets past her. To relax, she takes care of her grandson or plays computer games.
Philippe Muyldermans
ict collaborator

Philippe loves science and computer games and we can count on him to solve IT problems. But he can also help you make a map to explore the region.
Eloïse Hennebois
customer service

Eloïse is interested in Asia and horse riding. To answer your tourism questions, she takes her queue from the countries of the rising sun: rigour and discretion.
Alice Van Schouwburg
customer service

An enthusiastic cyclist, she has always explored nature and local know-how. She’ll be delighted to let you in on her favourite routes and choice discoveries.
Julie Blondeau
marketing department

Passionate about news, fashion and travel, her skills are very useful in coordinating our different communication media.
Mélanie Feron
digital department

An event, a new activity or tourism news? Mélanie’s passions are music and dance; she hops from the website to social media to spread information.
Xavier Moreaux
sales department

A fan of football, cycling and regional folklore, Xavier organises your day or your stay down to the last detail.

The “Maison du Tourisme du Pays de Charleroi” covers 9 towns and municipalities: Charleroi, Aiseau-Presles, Châtelet, Courcelles, Gerpinnes, Farciennes, Fleurus, Les Bons Villers and Pont-à-Celles.

"It’s a land of contrasts where the landscapes mix and offset each other to create an unforgettable experience. Walk along the towpath of the Sambre river, at the heart of the industrial wasteland, surrounded by street art, then climb to the top of a slag heap, to admire the beautiful panorama across the city and the natural wealth of its hinterland. This is the diversity we want you to discover. We will do everything to welcome you and share our passion for a unique region."

Download our tourist guide

Valérie DEMANET
manager

Tourism strategy. Relations with tourism operators & Charleroi Métropole. Press relations & partnerships. Administrative and financial management.
Nancy MEULEMANS
secretariat - guide unit

Management Secretariat. Administration Guide Unit. Wallonia Destination Quality Label.
Sandra NOÉ
project manager

Relations with official tourist organisations and local operators. Coordination of Labels & Greeters. Tourism strategy and development of Slow Tourism projects.
Delphine KINDT
guided tour management

Management of guided tours for FR groups. Relations with Greeters.
Patricia ALESSI
reception and shop area - guided tours

Coordination of the Welcome and Tourist Information Office & the Local Producers and Designers Counter. Management of guided tours in foreign languages.
Vincent JUZIAK
bureau d’accueil et espace boutique

Coordination du Bureau d’accueil et d’informations touristiques & du Comptoir des producteurs et créateurs locaux. Labels touristiques. Mice.
Jonathan CHARLES
promotion

Coordination of events and trade fairs. Content and distribution of promotional brochures. Coordination of tourist information points. Relations with influencers.
Marie STASSENS
online and offline communication - press relations

Promotion on the website and Facebook. Relations with the press and advertisers.
Sara FLORENCE
project manager

Promotion on the website, Instagram and Tik Tok. Tourism strategy and development of Mice projects.
Stéphane LANNOY
promotional materials development

Graphic design of visuals and promotional material.